Evaluation of the Human and Environmental Factors in Devon and Cornwall Police Call Centres
An evaluation as part of a wider organisational consultancy project by The Tavistock Institute which involved a combination of primary data collection through interviews and focus groups (with both staff and supervisors) and secondary analysis of existing documentation resulting in a report outlining main recommendations.
Funding period
2008 — 2008
Client
Devon and Cornwall Constabulary
Location
UK
Key people
An evaluation as part of a wider organisational consultancy project by The Tavistock Institute which involved a combination of primary data collection through interviews and focus groups (with both staff and supervisors) and secondary analysis of existing documentation resulting in a report outlining main recommendations.