Leicester Conference Terms and Conditions

Leicester Conference Terms and Conditions

  1. Window for applications

Applications will be accepted until the closing date of the conference as stated on our website or until the conference is fully subscribed.

  1. Deposit

A non-refundable deposit of £500 is required on application.  The deposit will be deducted from the final sum due. No invoice will be issued but a receipt can be produced on request. 

Should you withdraw your application the deposit will not be refunded. You can, however, defer your deposit to the following year should your attendance become impossible for any reason.

  1. Unsuccessful applications / Oversubscription

The Institute reserves the right to decline applications for any reason - if so, your deposit will be refunded. There are a limited number of places at the conference; when the conference is full, you can request to be placed on the waiting list.

  1. Fees

The conference fee is stated on our website. This fee covers all accommodation and meals for the duration of the conference. There are two Early Bird discounts available for all applications received in full by the early bird discount deadlines stated on our website. When these deadlines have passed, the full programme fee must be paid. 

  1. Bursary applications

Bursaries are available to those with low wealth and income. All bursary applications will be reviewed by the Tavistock Institute, and you will be required to provide accompanying evidence in the form of bank statement or other supportive financial documents. All evidence will be treated confidentially. Please note we have limited bursary spaces at the conference and bursaries will be allocated until spaces are full and/or bursary funds have been used.

Bursaries are intended to be used for the conference fee only, the Institute will not offer any bursary for travel or additional accommodation expenses. However, distance and expense associated with travel will be taken into account in the issuing of the bursary. The Institute supports applications from hard-to-reach locations and will do what we can administratively to support the process of gaining a visa (see point 12).

The Bursary Committee aims to do their best for everyone to attend the conference, however should the bursary awarded not be sufficient for the applicant to attend any deposit paid will be returned minus an £80 administrative fee.

Please note:

·       All discount/bursary applications should accompany a formal application to the Leicester Conference and payment of the £500 deposit.

·       Please complete your discount/bursary application within two weeks of making your application to the Leicester Conference.

·       We will ask for evidence to support a discount/bursary application.

Please ask to see a copy of our Discounts and Bursary form for full details. 

  1. Group Discount

Group discounts are applicable for those working for the same organisation. There is a £100 discount each for two applicants from the same organisation, and a £250 discount each for 3+ applicants from the same organisation.

For the discount be applicable, all applicants in the group must attend the conference. Should one or more cancel their participation or withdraw from the Conference, the group discount will be adjusted according to the number of participants that remain in the group; e.g., if in a group of 3 one of the group withdraws/cancels, then the discount will be adjusted as a group of 2 (£100 discount each). If only one applicant remains from the original group, the full fee applies.

  1. Discounts

In addition to the group discount we also give discounts to:

·       Members of our Partner Organisations

·       Alumni of our modular programmes (within the last 10 years)

·       Employees of Third Sector organisations

·       Full time students

 Please ask to see a copy of our Discounts and Bursary form for full details. 

  1. Payment

An invoice will be issued for the balance of the cost of the conference if the application is successful. Payment of the balance should be made in full no later than the closing date of the course as stated on our website.

On confirmation, your place on the programme will be reserved for you for 28 days from the date of invoice, during which time the balance of your fee must be paid in order to secure your place. After 28 days or the closing date of the course, if the balance of your fee has not been paid, we reserve the right to offer your place to another participant.

 For all financial matters, please email Karen Wykes, Finance Officer k.wykes@tavinstitute.org

Online Sagepay: Pounds sterling only, directly, via our website.  You don’t need to have a Sagepay account as there is an option to pay with your credit/debit card. 

Bank transfers: Pounds sterling only.  Ensure that your bank transfer clearly states your company or personal name and invoice number in the Reference section and that the amount includes all bank charges (both ends). 

Credit / Debit Cards: – Visa, Mastercard, off-line payment: call our Finance Officer - +44 (0)20 7457 3902.

Cheques/Bank drafts should be made payable to The Tavistock Institute of Human Relations and payment should be in Pounds Sterling only.  Cheques should be drawn on a bank in the United Kingdom.  If sending a cheque, put your name on the back.  Eurocheque transactions are not accepted.  Bank drafts in Sterling are available from most banks.

  1. Accommodation and Meals

This is a residential conference taking place at Moor Hall Hotel and Conference Centre, Cookham, Maidenhead SL6 9QH – the fee includes accommodation / meals for the duration of the conference. Participants are responsible for any other charges incurred which are payable to the venue directly e.g. accommodation before/after the conference, alcohol taken with meals, drinks from the bar etc.

  1. Course Cancellation

The Tavistock Institute of Human Relations (TIHR) reserves the right to cancel the programme at any time, without liability, in which case all programme course fees will be refunded in full, or your place will be transferred to the next course date. However, The TIHR cannot be held liable for any other expenses incurred by participants or their companies due to the cancellation. Interest is not payable.

The TIHR holds no liability for any consequence of force majeure including, but not limited to, an act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, sickness and/or other causes beyond its control.

  1. Customer withdrawal 

To reflect the fact that the Institute will have incurred administrative expenses and may have turned down potential candidates to the programme, cancellations of an accepted place and withdrawals from the programme will be charged 100% of the outstanding fee, unless we are able to fill the place with an alternative candidate. You will be liable for any transaction charges.

  1. Visas

Participants will be responsible for processing their own visas with the corresponding authority should one be required to enter the United Kingdom. Processing visas with plenty of time is recommended. The Institute can issue a visa letter in support of the visa application upon request, for those applicants who have already submitted their application form and made the £500 deposit. If for any reason the applicant is unable to obtain their visa, and cancels/withdraws as a consequence, the cancellation charges indicated in point 11 will apply.

  1. Working respectfully

All TIHR staff aim to be polite, helpful, and sensitive to all our programme participants needs and circumstances. We ask that you do the same.  Whilst emotions can run high during an experiential programme, we expect that venue and administrative staff will be treated respectfully, and where any issue arises, it is taken up with the conference directors/directorate,

  1. Notice

We suggest that if you are living through particular personal difficulties that you consider postponing your attendance to next year as the conference is designed as a learning event and is not a substitute for personal psychotherapy.


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