- Window for applications
Applications will be accepted until the closing date of the course as stated on our website or until the programme is fully subscribed.
- Unsuccessful applications / Oversubscription
The Institute reserves the right to decline applications for any reason - if so, then your fee will be refunded. There are only limited places on the programme - if the programme is oversubscribed, then your fee will be refunded. You will be liable for any transaction charges.
The programme fee is stated on our website
Payment of the balance should be made in full no later than the closing date of the course as stated on our website.
On confirmation, your place on the programme will be reserved for you for 28 days from the date of invoice, during which time the balance of your fee must be paid in order to secure your place. After 28 days or the closing date of the course, if the balance of your fee has not been paid, we reserve the right to offer your place to another participant.
For all financial matters, please email Karen Wykes, Finance Officer firstname.lastname@example.org
Online Sagepay: Pounds sterling only, directly, via our website. You don’t need to have a Sagepay account as there is an option to pay with your credit/debit card.
Bank transfers: Pounds sterling only. Ensure that your bank transfer clearly states your company or personal name and invoice number in the Reference section and that the amount includes all bank charges (both ends).
Credit / Debit Cards: – Visa, Mastercard, off-line payment: call our Finance Officer - +44 (0)20 7457 3902.
Cheques/Bank drafts should be made payable to The Tavistock Institute of Human Relations and payment should be in Pounds Sterling only. Cheques should be drawn on a bank in the United Kingdom. If sending a cheque, put your name on the back. Eurocheque transactions are not accepted. Bank drafts in Sterling are available from most banks.
- Programme Cancellation
The Tavistock Institute of Human Relations (TIHR) reserves the right to cancel the programme at any time, without liability, in which case all programme fees will be refunded in full, or your place will be transferred to the next programme date. However, The TIHR cannot be held liable for any other expenses incurred by participants or their companies due to the cancellation. Interest is not payable.
The TIHR holds no liability for any consequence of force majeure including, but not limited to, an act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, sickness and/or other causes beyond its control.
- Customer withdrawal
To reflect the fact that the Institute will have incurred administrative expenses and may have turned down potential candidates to the programme, cancellations of an accepted place and withdrawals from the programme will be charged 100% of the outstanding fee, unless we are able to fill the place with an alternative candidate. You will be liable for any transaction charges.
- Working respectfully
All TIHR staff aim to be polite, helpful, and sensitive to all our programme participants needs and circumstances. We ask that you do the same. If you are rude, harass or are aggressive towards any of TIHR staff, colleagues, and fellow participants we will take this up with you. If the issue cannot be resolved satisfactorily, we reserve the right to ask you to leave the programme without any reimbursement of expenses or fees.